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<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We collect payment for your order at the time it is placed, even if some items are noted as pre-order or made-to-order.&#xA0;<span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">By collecting payment at the time of purchase, we&apos;re able to reserve the sneakers for you in our next inventory drop, and ship them as soon as they are available. &#xA0;<span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If for any reason you decide to cancel before your order processes and ships, please reach out to us <a href="https://cariuma-us.gorgias.help/en-US/ssp/login">here</a>.

We collect payment for your order at the time it is placed, even if some items are noted as pre-order or made-to-order. By collecting payment at the time of purchase, we're able to reserve the sneakers for you in our next inventory drop, and ship the

When will I be charged for my order?

Orders

Where is my order?

Can I edit my order?

Why haven't I received my shipping confirmation email?

Why is my order delayed?

What payment types do you accept?

Do you charge any sales taxes?

When will I receive my pre-order?

What does pre-order mean?

Pre-orders

How do I find my size?

The color of my sneakers do not match the color on the website. 😞

How do I care for my sneakers?

Can I machine wash my sneakers?

How do I request a restock notification for an out-of-stock item?

Product Information

Where do you ship to?

How long does shipping take?

What are your shipping charges?

Do you ship to P.O. boxes?

Shipping

What is your return policy?

How do I make a return?

How do I exchange an item?

How long before I receive my refund?

I've received $0 as my refund, what do I do?

How do I return a split order?

Can I return an accessory?

Do you offer gift receipts?

Do you offer gift cards?

How does the gift card work?

Can I purchase a physical gift card?

Gift Card

What are the benefits of registering on CARIUMA?

How do I opt-out of marketing emails?

Account Information

Why isn't my promo code working?

Bulk order rewards

When will I receive my AAdvantage rewards?

How does the referral program work?

Rewards Program

When will I be charged for my order?Updated 25 days ago